What to Expect During Your First Online Counseling Session
(Also known as Telemental Health)

You can expect the same quality of counseling and benefits as person-to-person counseling when you sign on for online counseling with CCS.

Counseling Online offers the opportunity to attend sessions from your own home. You do not have to drive to an appointment or worry about traffic when you can meet with your counselor/therapist through your own device. All you need is the internet, your favorite device, and your willingness to commit to the process.

Simply log into the secure portal and connect with your counselor/therapist. Our licensed therapists use a private and secure platform for every session. This makes sure everything is secure and confidential, not to mention convenient.

You will be given a link and instructions as to how you can log into your online counseling session. It is good to log on ahead of time before your scheduled appointment so you can get familiar with the platform. This can help improve your overall counseling experience.

What Is Online Counseling Like?

Many people think online counseling is more helpful than in-person sessions. By being at home they can open up more, which can result in getting more throughout your counseling experience.

What about Completing Paperwork for my Appointment?

All forms/paperwork is done electronically via a secure, easy to navigate online portal. You can complete this anywhere you have internet access!

Our Scheduling Team will send you forms/paperwork or they can be found under “Patient Forms” on our website. You will be asked to complete any forms 24 hours before your scheduled session. This is to better serve you and make it as easy as possible.

How Can I Make the Most Out of My Online Sessions?

Being in a secure, quiet, and comfortable place in your home for your session can ensure a better overall experience. You want to be in a well-lit area and be able to be seen by your therapist. Body language and expressions are important in how you are feeling. Try to remove any distractions that may come up ahead of time.

Now all you need is your favorite spot, the internet, and you. Your willingness to be open and present will bring rewards down the road.

Why CCS Pittsboro?

When you select a counselor/therapist that is the best fit for you, the counseling experience can be more beneficial. If you feel anything is not to your satisfaction, it is okay to request another therapist. You will know in a short time if you are comfortable with your counselor/therapist. The licensed, independently contracted counselor/therapist at Carolina Counseling Services – Pittsboro, NC are client focused and here for you.

We hope this has given you a good idea of what to expect and has answered any questions you may! We look forward to working with you!